1. Information We Collect
- Information you give us, such as your contact details when you reach out, and the details needed to complete an order (for example the username purchased and payment information).
- Technical and usage information collected automatically when you visit, such as your IP address and the approximate location and network derived from it, your browser and device type, and how you use the site (for example pages viewed, searches, features used and visit length). We do not record what you type into the site.
- Advertising measurement (Meta Pixel): when the Meta Pixel is active (in the UK and EU/EEA only after you accept cookies), it sends Meta Platforms which pages you view, which listing you look at (the username and its price), and when you click to buy or to contact us, together with standard browser data such as your IP address and device.
- Information for features you choose to use, for example the username you enter to create a profile preview, or the names you save to your wishlist.
2. How We Use Information
- Process orders and deliver digital assets.
- Communicate with you and provide support.
- Keep the site secure, prevent fraud and abuse, and enforce usage limits.
- Analyze and improve our services.
- Measure and improve our ads on Meta (Facebook and Instagram), for example to see which ads bring visitors who view or ask about a listing.
- Comply with legal obligations.
3. Data Protection
We apply reasonable technical and organizational measures to protect your information. We do not sell or rent your personal data. Access is limited to the people who run 5K Market.
4. Sharing Information
We do not sell your data. We share information only with service providers that help us run the site, for example providers of hosting and content delivery, communication and customer support, security and analytics, and location lookup. Some page features (such as fonts, icons, reviews and currency rates) are loaded by your browser directly from their providers, which receive standard request data such as your IP address. When you ask us to, we also retrieve public information from third-party platforms, for example to build a profile preview. These providers may only use the information to provide their services.
We use the Meta Pixel, an advertising and measurement tool from Meta Platforms. Your browser sends the pixel data described above directly to Meta, which uses it to measure our ads and, under its own privacy policy, to provide and improve its advertising services.
We may also share information when required by law or to protect our rights or users' safety.
5. Cookies & Local Storage
Your browser's local storage keeps your preferences (such as theme and view settings), the names you save, and random identifiers used to run features, keep the site secure and count things like wishlist saves.
The Meta Pixel sets first-party advertising cookies on 5k.market (_fbp, and _fbc when you arrive from a Meta ad) so Meta can measure our ads. In the UK and EU/EEA it only runs if you click Accept (see Cookie choices below). Elsewhere you can stop it with a content or tracker blocker, or by blocking cookies for this site; your Meta ad settings control how Meta uses the data for ads. The site works the same with the pixel blocked.
6. Data Retention
Technical and usage information is kept for up to 12 months, then deleted or anonymized. Order and support records are kept as long as needed for support, disputes and legal obligations. Information stored in your browser stays until you clear it. Data sent to Meta through the Meta Pixel is kept under Meta's own retention rules.
7. Your Rights
You can request access, correction, or deletion of your data at privacy@5000market.com. We'll respond within a reasonable time.
8. Changes
We may update this policy. The effective date above reflects the latest version.
